Essential team communication tools for modern workplace

17 Nov

internal communication tool

The landscape of today’s modern workplace

COVID-19 has made long-lasting and influential changes to every facet of our lives, including the modern workplace. In today’s new normal, remote and hybrid work environments have exploded in popularity. Businesses now rely on team communication tools to maintain day-to-day operations, uphold productivity, and create an optimized experience for employees across the globe.

These apps are customary to present-day business practices and even implement effective and precise communication. As technology advances and such tools evolve, they have even improved productivity and profitability across companies of all sizes. Here is a comprehensive recommendation list for team communication tools every business should consider.

Why you should consider a team communication tool

Team communication tools provide essential tools that improve productivity, increase collaboration, and simplify business communications. Standard features within these tools include team chats, emails, video/audio calls, and shared cloud-based documents. But the crucial aspect is seamless and uninterrupted communication across multiple users.

Quick and effective communication is critical to collaboration and success. These 5 team communication tools will help you and your team’s productivity skyrocket. Each platform has a unique set of strengths and specific approaches to team communication and business organization.

Team chat apps and team communication tools are powerful and robust resources that reduce the burden of waiting for an email response or phone call. They boost productivity and create a business ecosystem where employees can seamlessly move between various methods of communication and organization. These tools provide the capabilities and solutions your business needs to work together in an effective remote and hybrid work environment.

Team communication options

Clariti is a customizable web app that assembles emails, to-dos, and documents in a “TopicFolder.” Topicfolders remove the arduous task of searching for that vital piece of information by allowing you to quickly find your communications and see the big picture to make informed and intelligent decisions.

Clariti is not only a feature-rich team communication app but also incorporates essential security measures to protect your data and information. Here are some additional features that make Clariti one of the essential team communication tools for the modern workplace:

  • TopicFolders keep information streamlined and simplified – With Clariti, not only can teams chat, but they can also work with all other communication forms naturally. Clariti supports email, chat, and shared documents, among others, to exchange information. Not only does Clariti bring all the information in one place, but it also connects all the related information in TopicFolder.
  • Easy access from anywhere – Clariti is a web-based application that is accessible from anywhere. All you need is an internet connection. Since Clariti is cloud-based, no installation or download is required.
  • Best of all, it’s free! Clariti is exceptionally convenient and easy to use. There is no training or complicated learning steps required.

Learn more about the benefits and improvements that Clariti can offer you and your team.

Slack is a well-known option that centers on a channel-based structure and offers bells and whistles such as numerous third-party integrations and built-in video/audio chat. While Slack is considered the leader in team communication tools, there are other products both well-known and up-and-coming that may offer more robust solutions.

Microsoft Teams is Microsoft’s solution for team communications. It’s great for organizations that commonly utilize other Microsoft Office products such as Word and Excel because Teams provides great integrations across all software products.

Zoom, undeniably the leader in modern video communications, now goes beyond video and audio conferencing and chats to include webinars, secure phone services, and integration of third-party apps like Dropbox or Slack.

Cisco Webex is another top team communication tool and collaboration app for meetings, file-sharing, messaging, whiteboarding, and more.

Google Workspace is an integrated workspace that’s convenient and simple to users of Google products such as Gmail and Google calendar. The multi-app platform provides 1:1 chats, cloud-based storage and organization, and collaboration tools, including Docs, Sheets, and Slides.

Missive is a team inbox and chat tool that empowers teams to collaborate across multiple means of communication, including email, SMS, WhatsApp, Twitter, Messenger, and live chat. Discord’s messaging and verbal chat system’s main draw is that it’s always-on. While this may be overwhelming and excessive for some, others can get a lot of value from this readily available service. Discord provides a seemingly natural and open communication platform that’s beneficial for smaller and larger groups alike.

Basecamp is an all-in-one team communication tool for the modern remote workplace. It’s a project management tool that generates productive communication and a powerful organization. Teams that switch to Basecamp are more efficient than ever before.

FrontApp brings email and apps together in a collaborative customer communication platform. It enhances meaningful connections between employees and customers, leading to lasting and fruitful relationships. Front drives business impact by scaling the natural conversations that create customers for life.

FreeConferenceCall provides HD audio conferencing, screen sharing, and video conferencing with up to 1000 participants. Each account includes free online meetings packed with intuitive features: Host up to 1,000 video participants; Access switch presenter, remote control, and drawing tools; Record audio-visual presentations for live broadcast; Chat privately or with all participants.

Fleep has everything you need to coordinate your team’s work from idea to execution by combining messaging with file sharing and tasks. Conversations are at the heart of Fleep. Set them up around projects, teams, or any specific topics to stay connected and discuss ideas. Highlight any decisions or plans on the conversation’s Pinboard and create tasks to coordinate execution.

Freshdesk delivers the best omnichannel customer service using One platform with everything you need to serve customers and grow your business.

Hiver is the world’s 1st Gmail-based Helpdesk that delivers fast and empathetic customer service right from Gmail – without having to learn and adapt to another tool.

Zoho Workplace unifies and centralizes your team’s workspace, simplifies file storage, and streamlines team communication. Zoho Workplace provides context, ensures continuity, enables convenience, and fosters collaboration.

Chatwork is a group chat app that includes secure messaging, video chat, task management, and file sharing, perfect for businesses of all sizes. Chatwork makes collaboration and streamlined organization easy and fun.

Importance of team communication tool in hybrid workplace

There are many benefits of today’s modern hybrid workplace. It can offer organizations and team members improved flexibility, a more vital work-life balance, and higher productivity and participation.

Research has found that employers and employees alike are in favor of this working model. However, it’s essential to implement best practices to ensure the structure is successful and the business maintains a seamless flow.

  • Maintain constant communication and connection
  • Ensure consistency and streamlined organization
  • Create an infrastructure across employees in all locations and time zones

It would not be possible to implement these best practices without the right team communication tool.

How to select the best team communication tool for your needs

Now, you may be thinking – how do I choose which app? And where do I start? There are many options to choose from when considering your team communication and messaging platform. Some are newer than others. A few may lack features that are standout characteristics of the most well-known. To start, here are 5 of the best team chat apps we endorse.

A lot goes into the decision process to ensure your team communication tool adds value to the company rather than creating unforeseen problems. Every platform is optimized for a different set of needs, so your team must select the features it needs to collaborate and improve efficiency properly.

It’s clear that hybrid work is here to stay, and companies must work diligently to maintain an effective and engaging work environment. Assessing your organizational needs is the first step to make the decision a little less daunting. When selecting a team communication tool, consider these 4 important factors:

  • Make sure the app is user-friendly and easy to navigate
  • Evaluate features and benefits that will enhance company needs
  • Security and protective measures
  • Cost-effectiveness for organizations of all sizes

Doing so will guarantee the implementation of the tool is stress-free and you will be able to jumpstart your team’s productivity in no time!


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